Privacy Policy
Last Updated: February 20, 2025

Ally3D, based in Oklahoma, United States, operates a marketplace for digital products (e.g., 3D models, assets) and services. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website, platform, applications, and related services (collectively, the "Services"). By using the Services, you agree to this Privacy Policy and our Terms of Service. If you do not agree, do not use the Services.

1. Information We Collect
We collect personal information as part of operating the Services. This may include:

• Account Information: Name, email address, billing address, or other details provided when you create an account or make a purchase.
• Payment Information: Data necessary for transactions, processed via Stripe (e.g., partial card details, transaction IDs). We do not store full payment card information.
• User Content: Information related to content you upload (e.g., images, videos, 3D models), including metadata or profile names displayed publicly.
• Usage Information: Data generated from your use of the Services, such as IP address, device type, browser details, or log data.
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience. You may accept or deny cookies via our cookie consent tool, though denying may limit functionality.
• Other Information: Any additional data you voluntarily provide (e.g., support inquiries).

We do not intentionally collect data beyond what is necessary for the Services, but some information may be gathered incidentally during normal marketplace operations.

2. How We Use Your Information
We use your information solely to operate, maintain, and improve the Services, including:

• Creating and managing your account;
• Processing transactions and facilitating buyer-seller interactions;
• Displaying your public profile name and User Content;
• Improving website functionality and user experience;
• Sending transactional emails (e.g., order confirmations) and, if you opt in, marketing communications;
• Complying with legal obligations or protecting our rights.

We do not sell your personal information to third parties.

3. How We Share Your Information
We share personal information only as necessary:

• With Stripe: Payment data is shared with Stripe for transaction processing. See Stripe’s Privacy Policy for details.
• Between Users: Sellers see buyers’ public profile names for transaction fulfillment. No other personal data is shared between users.
• Service Providers: We may use third-party providers (e.g., hosting, analytics) that process data on our behalf, bound by confidentiality agreements.
• Legal Requirements: We may disclose data if required by law, court order, or to protect our rights, safety, or property.

4. Cookies and Tracking Technologies
We use cookies and similar tools to:

• Ensure website functionality (e.g., session management);
• Analyze usage patterns (e.g., page views);
• Personalize your experience.

You can accept or deny non-essential cookies via our consent tool. Essential cookies are required for the Services to function and cannot be disabled.

5. Your Choices
Marketing Emails: Opt out of promotional emails via the account settings or emailing [[email protected]]. Transactional emails (e.g., order updates) cannot be opted out of while using the Services.
Account Deletion: You may delete your account via the account settings or by emailing [[email protected]]. Deletion may not remove public User Content (e.g., 3D models already sold).
Data Requests: Request access, correction, or deletion of your personal information by contacting [[email protected]]. We will respond within 30 days, subject to legal exceptions.

6. Data Retention
We retain personal information indefinitely unless you request deletion or we determine it is no longer needed for the Services or legal purposes. Public User Content (e.g., uploaded assets) may remain available even after account deletion if shared or sold.

7. Security
We implement reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security. You are responsible for securing your account credentials.

8. Children’s Privacy
The Services are restricted to users 18 or older. We do not knowingly collect personal information from anyone under 18. If we learn such data has been collected, we will delete it.

9. International Users
The Services are hosted and operated in the United States. If you use the Services from outside the U.S., your information will be processed under U.S. law and Oklahoma jurisdiction. By using the Services, you consent to this transfer and processing.

10. California Privacy Rights (CCPA)
If you are a California resident, you have rights under the California Consumer Privacy Act:

• Right to Know: Request what personal information we collect, use, or disclose.
• Right to Delete: Request deletion of your data, subject to exceptions (e.g., transaction records).
• Right to Opt-Out: We do not sell your data, so no opt-out is needed.
• Non-Discrimination: We will not discriminate against you for exercising these rights.

Contact [[email protected]] to exercise these rights.

11. Changes to This Privacy Policy
We may update this Privacy Policy at our discretion. Changes are effective upon posting, with the "Last Updated" date revised. Your continued use of the Services constitutes acceptance of the updated policy.

12. Contact Us
For questions or requests:
Email: [[email protected]]